Frequently Asked Questions
Explain the map feature please.
How do I change my email address?
I was ripped off!
How do I change or delete my ad?
Why can't I login?
How Do I Sign Up
Place New Ad
How do I renew my ad?
Why doesn't the Back button work?
What is the "Top 25"?
Why the signup fee?
Any protection from scams?
What is an RSS feed?
What is a Data Feed?
How should buyers protect themselves?
How should sellers protect themselves?
Difference between Previews & Views?
How do I block another user?
Buying and selling items on a classifieds systems includes a degree of risk. Although most buyers and sellers are honest people we periodically receive reports of buyer who purchased a faulty or incorrectly described item from a seller. VCI has no control over the buyer or the seller so we offer the the following tips to assist you in completing a satisfactory transaction.
- Copy of Ad - Print a copy of the ad. If the ad owner deletes the ad you will need the printed copy to validate any issues that come up later.
- Keep Correspondence - Keep any emails, voicemails or text messages you have exchanged with the other person.
- Ask questions - Ask lots of questions, even questions that should be common sense. If the seller cannot answer the questions or seems unsure how to answer your questions perhaps you should consider a different seller.
- View the Item - Never buy something until you've seen it first. Always test the item as much as possible before committing to a purchase.
- Public Meeting - Try to avoid meeting the seller in a private place. Suggest you meet in the parking lot of a nearby business if necessary.
- Limit Personal Information - Don't share too much of your personal information. For most transactions the seller will NOT need your social security number, credit card numbers, passwords, etc.
- Choose an Appropriate Payment Method - Paying with cash is easy and simple but it does not provide proof of payment. If the seller insists on cash payment you should insist on a receipt. If the seller will accept a personal check great, otherwise consider a cashiers check or money order.
- Research the Seller - Check the seller if possible. Look at his/her other ads. If a phone number or email address is visible search for it on Google or Yahoo. Make sure the seller information is consistent and the item description is similar in any other the ads.
- Don't Offend the Seller - Most sellers expect a small degree of bartering or negotiating. However, unnecessary comments regarding price, poor quality or condition of the item will always doom a transaction and buyer reputation.